Terms of Service

Terms of Service - Breaking into Blackbaud Sync

Last Updated: October 2025

1. Acceptance of Terms 

By accessing and using the "Breaking into Blackbaud Sync" Google Workspace Add-on (the "Service"), you agree to be bound by these Terms of Service ("ToS"), our Privacy Policy, and any other guidelines or rules we post. These terms form a legally binding agreement between you ("you," "your") and Collar City Consulting ("we," "us," "our"). If you do not agree, you are prohibited from using the Service.

2. Description of Service

The Service is a Google Apps Add-on designed to facilitate the syncing of data between your Google Sheet and Blackbaud's Education Management/Raiser’s Edge NXT/Financial Edge NXT platforms. All data processing and handling occurs locally within your Google Sheet environment. Without an active subscription, the Service may operate with limited functionality.

3. License and Subscription 

A. User License: Upon purchasing a subscription, we grant you a limited, non-exclusive, non-transferable, and revocable license to use the Service on the specific Google Workspace account associated with your purchase. This license is tied to a single account but can be transferred to a different account upon written request and with our approval.

B. Subscription and Billing: All subscriptions are handled through a third-party payment processor, Stripe. By subscribing, you agree to Stripe's terms and conditions. We do not store or process your payment information directly. All payments are non-refundable.

4. Intellectual Property Rights 

A. Our Intellectual Property: The Service, including all software, source code, designs, and content (excluding user data), is our proprietary property and is protected by copyright and other intellectual property laws. We grant you a limited license to use the Service as outlined in this ToS.

B. Your Intellectual Property: You retain full ownership of all data, content, and information that you sync, use, or generate with the Service. You represent and warrant that you own or have the necessary rights to all data you use with the Service and that your use does not violate any third-party intellectual property rights.

5. Data Handling and Privacy

Our data handling practices are detailed in our Privacy Policy. In summary:

• We do not collect or store any of your Blackbaud credentials or user content on our servers.

• All Blackbaud credentials (App ID, App Secret, Subscription Key) are stored locally within your Google Sheet.

• We do not use your data to train any AI or machine learning models.

• You are solely responsible for the integrity and accuracy of the data you sync using the Service. We are not liable for any loss, corruption, or inaccuracy of your data.

6. Prohibited Activities

You may not access or use the Service for any purpose other than its intended use. You agree not to:

• Systematically retrieve data or other content to create a collection, compilation, or directory without our written permission.

• Circumvent, disable, or otherwise interfere with security-related features of the Service.

• Use the Service for any illegal or unauthorized purpose.

• Engage in any unauthorized use of the Service, including collecting email addresses or creating false accounts.

• Reverse engineer, decompile, or disassemble any part of the Service.

• Engage in any automated use of the Service, such as using scripts or bots.

• Harass, abuse, or harm another person through the use of the Service.

7. Termination

We reserve the right to terminate or suspend your account and access to the Service at our sole discretion, without notice or liability, for any reason or no reason, including but not limited to:

• Violation of these Terms of Service.

• Non-payment of subscription fees.

• Any other conduct that we, in our sole judgment, deem harmful to the Service or other users.

Upon termination, your subscription will be canceled, and you will no longer have access to the paid features of the Service. Your data will remain on your Google Sheet, but the Service will revert to limited functionality. We are not liable for any loss or damages resulting from the termination of your account.

8. Disclaimer and Limitation of Liability

THE SERVICE IS PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTY OR REPRESENTATION THAT THE SERVICE WILL BE ERROR-FREE, UNINTERRUPTED, OR COMPLETELY ACCURATE.

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES, ARISING FROM YOUR USE OF THE SERVICE. Our total liability to you for any cause whatsoever shall at all times be limited to the amount paid, if any, by you to us during the six (6) month period prior to any cause of action arising.

9. Indemnification

You agree to indemnify, defend, and hold us harmless, including our subsidiaries, affiliates, officers, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Service, your breach of these ToS, or your violation of the rights of a third party, including intellectual property rights.

10. Governing Law and Jurisdiction

These Terms of Service and your use of the Service are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any legal action or proceeding arising from this ToS shall be brought exclusively in the state and federal courts located in the State of New York.

11. Miscellaneous

• Entire Agreement: These ToS, along with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.

• Waiver: Our failure to enforce any right or provision of these ToS will not operate as a waiver of that right or provision.

• Severability: If any provision of these ToS is found to be unlawful, void, or unenforceable, that provision is deemed severable and will not affect the validity and enforceability of the remaining provisions.

12. Changes to This Terms of Service

We may update this Terms of Service from time to time. We will notify you of any changes by posting the new Terms of Service on this page and updating the "Last updated" date. We will notify you of any significant changes. Your continued use of the Service after such changes constitutes your acceptance of the new terms.

13. Contact Us

If you have any questions about this Terms of Service you can contact us:

• By email: nick@collarcityconsulting.com